With the new RUTHMANN online tool, RUTHMANN STEIGER®, BLUELIFT as well as ECOLINE aerial platforms equipped with the corresponding hardware can remotely be monitored, problems can timely be detected and faults that may occur be rectified.
The RUTHMANN TECHNOLOGY CONNECT - RTC works via the Internet and can be used with all current web browsers in the office or worldwide. The system is now available for all new RUTHMANN STEIGER®, BLUELIFT AND ECOLINE working platforms, but can also be retrofitted to many existing machines. It replaces RUTHMANNConnect available up to now.
Versatile for the RUTHMANN customers or the RUTHMANN service
The RTC can be used by the RUTHMANN service to solve problems as well as by the service department of the machine’s owner. The new system offers a comprehensive graphical representation of all machine data from current tank fill level throughout the machine position to the individual measured values of all sensors installed on the working platform. There is full access to the history of the sensor data so that it can be traced how often a fault has occurred and what caused it. So the fault can quickly be solved. It is also possible to reproduce faults on the basis of the stored data.
Quick fault clearance for customers and rental companies
Especially in the rental business with large vehicle fleets, the new RUTHMANN TECHNOLOGY CONNECT - RTC offers a quick and efficient problem analysis and solution. Application errors made by the rental customers can be immediately detected by the service department of the rental company and corresponding instructions be given to the rental customer. This saves after-sales service resources and ensures a quick troubleshooting on work site as well as high machine availability.
Open platform with extendable possibilities
Thanks to the open platform architecture and the many interface possibilities, the RTC is being continually developed and supplemented with further functions.
In the future, different alerts can be defined through the monitoring function. This means that, for example, necessary maintenance works will so be signalled timely and can be scheduled in the workshop. The integrated black box stores the faults and alerts for one year. It is then possible to trace later whether a fault has occurred more often or what caused it.
Fault analysis even far away from mobile networks
In comparison to previous tools, the RUTHMANN TECHNOLOGY CONNECT - RTC at places without a mobile network enables to port data to a smartphone and to bring it to a place with network coverage. A service technician can then access the smartphone via the Internet and see the data. In the event of faults in remote areas, the deployment of a technician to the place of the fault is no longer necessary in many cases. He is able to identify the problem with the RTC and to give some instructions how to rectify the fault.