Our STEIGER® are in use all over the world, in Europe, Asia and also in the USA. Alpha Platforms in New York City has been a customer of RUTHMANN Reachmaster, our US branch, for years. The New York rental company has numerous RUTHMANN machines in use, among other things to service wind turbines.
With the new RUTHMANN online tool, RUTHMANN STEIGER®, BLUELIFT as well as ECOLINE aerial platforms equipped with the corresponding hardware can remotely be monitored, problems can timely be detected and faults that may occur be rectified.
In order to further improve the service related to the working platforms from Gescher, Germany, Ruthmann has been relying on the AR Software (Augmented-Reality) of Teamviewer Pilot since the beginning of November. In contrast to VR (Virtual Reality), the customer is able to perceive his environment as usual with AR because his field of vision is not limited through VR glasses.
RUTHMANN SERVICE continues to be at your side as usual. Even in these difficult times, we offer you the usual top customer service in our service stations, mobile service, spare parts business and telephone support, in compliance with the necessary safety measures.
Providing first-rate customer service in real time is not only our top priority but also part of our corporate philosophy!
With state-of-the-art technology, professional expertise, and first-class service/concepts to ensure unrestricted mobility, we are always one step ahead of the competition!
Our exciting new video service is available effective immediately!
On September 21st ,2017 – after just 7 months of construction – we opened our brand-new Bavarian service center. The previous location in Ingolstadt could no longer meet the ever-growing customer requirements. We invested 2.4 million euros in the new service center in Geisenfeld-Ilmendorf – located just 15 km from the previous location. Further expansion is being planned.
